Groovin the Moo

Facilities

ATMs & EFTPOS

We do provide ATM facilities on site but they tend to be quite popular. All bars will have PayWave just in case you run out of or forget to grab some cash.

EFTPOS facilities are at the discretion of the individual food, beverage and market stall suppliers.

CLOAKROOM

For your convenience, GTM will be running a Cloakroom. Here’s how it works.

Cost: One (1) standard cloak is $5.00

What is one (1) standard cloak?

  • 1 article of clothing per hanger
  • Loose items must be able to fit into the equivalent of 1 x A4 Bag
  • 1 x personal bag no larger than a standard day pack

Anyone wishing to cloak items larger than one (1) standard cloak must purchase a second cloak.

Valuables, including mobile phones, wallets, cameras and electrical equipment will be cloaked at the risk of the customer and must be listed on the cloak tag at the time of cloaking the item. GTM will not take responsibility for items not declared at the time of cloaking.

Customers are responsible for ensuring they retain their wristband/cloak tag throughout the day. Lost wristbands/cloak tags will be asked to wait until the end of the evening to collect items.

Accessing your stuff throughout the day: You can access your stuff throughout the day for the cost of $3.00 by way of presenting your wristband/cloak tag.

Cloaked items not collected at the end of the night: Will be retained at the event site by GTM for one (1) day post event. Please check the Townsville Facebook event page for more information.

CHILL OUT

Red Frogs will be at GTM Townsville to assist with being customer care providers. If you need to recharge or chill out, there will be volunteers roaming our festival sites to be a friendly face or to offer a helping hand.

DISABILITY & SPECIAL NEEDS

GTM has disability and special needs provisions in place at all events and supports the companion card program.

Please get in touch directly with GTM via emailing tickets@gtm.net.au for specific event information in regards to access for patrons with a disability or those who have special needs.

FIRST AID

First Aid tents will be in operation from GTM’s start to finish and is the place to go if you or one of your friends aren’t feeling well. Not sure what’s wrong? Or think maybe you just need a rest? Better to be on the safe side and talk to our First Aid operators – they’ll be able to help or send you along to someone else who can.

INFORMATION – NINTENDO SWITCH HELPDESK

If a member of your Moo crew has a question or you have lost or found an item, the Nintendo Switch Helpdesk is the place for you. The friendly team can help you out with free water, sunscreen, maps, lost and found, playing times and more!

Look for the bright red tent and if you are making a meeting place with your friends, the Nintendo Switch Helpdesk should be your first choice.

LOST & FOUND

The Nintendo Switch Helpdesk is the place to go to hand in a lost item you’ve found at the event or to see if someone has handed in an item that you or a friend has lost at the event.

Townsville Lost Property

Lose something at GTM Townsville? All the lost property will be held at the event site for one (1) day after the event and then will be transferred to Stuart Police Station – 347 Stuart Dr, Stuart Qld 4811

BARS

Patrons 18 years of age and over are permitted to buy alcohol at GTM, provided you bring valid photo ID with you.

We’ll have a range of beverages for you to choose from including all your favourite beers, ciders and spirits.

There will also be a range of non-alcoholic beverages including soft drinks, juice and flavoured milk available from outlets around the event.

GTM loves to keep Australia beautiful and will be running a recycling program at our bars.

FOOD

GTM will have a diverse selection of mouth-watering catering options to give you the sustenance you need to make it through until the end of the night!

You will find something to cater to all tastes from sweet to savory, from local providers to festival favourites (yes, that includes gozleme), a delicious selection of International flavours and a number of vegetarian and vegan options too!

If you have specific dietary requirements, we do recommend you play it safe and bring along some snacks to get you through incase our caterers can’t meet your needs.

WATER

On a day full of sunshine and dancing it’s very important to keep hydrated. We are more than happy for you to bring a sealed or empty plastic water bottle to GTM. If you forget your bottle don’t stress, you can go one better and purchase one our GTM reusable water bottles to use all day at the event and every day after that!

We offer free water stations across the festival site for you to fill up your bottles throughout the day.

Please note; soft drink, juice, milk, energy drinks, flavoured water and sports water are not permitted to be brought into the festival.

MERCHANDISE

Bands will be selling their merch and there will be an exclusive range of GTM goodies available on the day.

Why not take your t-shirt along to the GTM Signing Tent to get it signed by a selection of artists from the line up?!

Choose Location

Wayville

Maitland

Canberra

Bendigo

Townsville

Bunbury